1. Introduction
This Privacy Policy explains how 51jili ("we," "us," "our"), the operator of the online gaming platform at https://51jili.best, collects, uses, stores, and protects personal information provided by players and visitors ("you," "your"). It applies to all services offered on the 51jili platform, including casino games, card games, sports betting, virtual sports, and any promotional activities.
51jili is committed to handling your personal data responsibly and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We recognise that the Filipino players who trust 51jili with their personal information deserve transparency, and this policy is our commitment to providing it.
By registering for an account on 51jili, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, please do not register or use the 51jili platform.
Short version: 51jili collects your data to run your account, process transactions, verify your identity, prevent fraud, and comply with gaming regulations. We do not sell your personal data to third parties for marketing. You can access, correct, or request deletion of your data at any time by contacting us.
2. Personal Data We Collect
51jili collects several categories of personal information depending on how you interact with our platform. Here is a breakdown of what we collect and where it comes from:
| Category |
Specific Data Points |
| Identity Data |
Full legal name, date of birth, nationality, gender, government-issued ID number and type (e.g., PhilSys ID, passport, driver's licence) |
| Contact Data |
Mobile phone number, email address, residential address |
| Account Data |
Username, hashed password, account creation date, account status, linked payment methods |
| Financial Data |
GCash number, Maya account details, bank account details (for withdrawals), transaction history including deposits and withdrawals |
| KYC Verification Data |
Copies of government-issued IDs, selfies or liveness check images where required, proof of payment method ownership |
| Gaming Activity Data |
Game logs, bet history, session durations, win/loss records, bonus usage history, responsible gaming tool settings |
| Technical Data |
IP address, device type, operating system, browser type and version, session timestamps, referral URL |
| Communications Data |
Customer support chat logs, email correspondence, in-platform messages |
2.1 Sensitive Personal Information
Government-issued ID numbers and financial account details fall under the category of sensitive personal information under the Philippine Data Privacy Act. 51jili treats these data points with additional safeguards — restricted access, encrypted storage, and strict internal handling policies. They are collected solely for identity verification and payment processing purposes.
3. How We Collect Your Data
51jili collects your personal information through the following channels:
- Registration form: When you create your 51jili account, you provide your name, contact details, and date of birth directly.
- KYC verification process: When you submit identity documents and payment method verification before your first withdrawal.
- Deposit and withdrawal transactions: When you link payment channels such as GCash, Maya, or a Philippine bank account to your 51jili balance.
- Platform activity: Automatically recorded as you browse, log in, play games, place bets, and interact with features on 51jili.
- Customer support interactions: When you contact 51jili support via live chat or email, the content of those communications is stored.
- Cookies and tracking technologies: Technical data collected automatically when you visit the 51jili website (see Section 9).
- Third-party verification services: We may receive confirmation data from identity verification or payment processing partners, but only to validate information you have already provided to us.
4. How and Why We Use Your Data
51jili uses your personal data for specific, legitimate purposes. We do not process your data beyond what is necessary for those purposes. Here is how your information is used:
4.1 Account Administration
Your registration data is used to create and maintain your 51jili account, authenticate your login, manage your balance, and process your requests. Without this data, we cannot provide you with a functioning account.
4.2 Identity Verification (KYC)
Under our gaming licence obligations and the requirements of the Philippine Anti-Money Laundering Act (AMLA), 51jili must verify the identity of players before processing withdrawals. KYC data — your ID documents and selfie where required — is used solely for this verification purpose. Once verified, your KYC status is stored and the process does not need to be repeated unless your documents expire or our compliance requirements change.
4.3 Payment Processing
Financial data is used exclusively to process your deposits and withdrawals through your nominated payment channels (GCash, Maya, Philippine banks, etc.). 51jili does not store full card numbers. Payment channel links are tokenised where technically possible.
4.4 Fraud Prevention and Platform Security
Technical data including IP addresses, device information, and session logs are used to detect and prevent fraudulent activity — including multi-accounting, bonus abuse, and money laundering. This processing is necessary for the security of the 51jili platform and the protection of all players.
4.5 Regulatory Compliance
As a licensed gaming operator, 51jili is required to maintain records of player activity, transaction history, and identity documentation for regulatory audit purposes. Some data is retained beyond account closure to fulfil these obligations (see Section 7).
4.6 Service Improvement and Personalisation
Aggregated and anonymised gaming activity data may be used to improve platform features, optimise game offerings, and tailor promotional offers to player preferences. Any personalisation done at the individual level is based on your own platform behaviour and does not involve sharing your data externally.
4.7 Communications
51jili may use your mobile number and email address to send account-related notifications — transaction confirmations, security alerts, responsible gaming reminders, and important policy updates. Marketing communications are only sent where you have provided consent, and you may opt out at any time through your account settings or by contacting support.
5. Legal Basis for Processing
51jili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
- Contractual necessity: Processing required to perform the gaming services you signed up for, including account management, transaction processing, and game delivery.
- Legal obligation: Processing required to comply with Philippine gaming regulations, AMLA requirements, and tax reporting obligations.
- Legitimate interests: Fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
- Consent: For optional marketing communications and any processing that falls outside the above categories. Consent may be withdrawn at any time.
Note on consent withdrawal: Withdrawing your consent for a particular processing activity does not affect the lawfulness of processing conducted before the withdrawal. It also does not prevent 51jili from continuing to process data where a different legal basis applies.
6. Sharing Your Personal Data
51jili does not sell your personal data to any third party, ever. We share data with external parties only where necessary and only for the purposes described in this policy. The categories of recipients are as follows:
- Payment processors and e-wallet providers: GCash, Maya, Philippine banks, and card networks receive the minimum data necessary to process your transactions. They operate under their own privacy policies and data security standards.
- Identity verification service providers: KYC and document verification partners who process your identity documents on our behalf under strict data processing agreements.
- Game software providers: JILI Technology and other game providers may receive anonymised session data for the purpose of technical support and game performance monitoring. They do not receive your identity or financial data.
- Regulatory authorities: Philippine gaming regulators and law enforcement agencies where disclosure is required by law, court order, or regulatory investigation.
- Fraud prevention and security services: Anti-fraud platforms that analyse technical data to identify suspicious activity patterns. Data shared is typically technical in nature (IP, device fingerprint) rather than personal identity data.
- Cloud infrastructure and hosting providers: Server and storage providers used to operate the 51jili platform. These providers handle data only under our instructions and may not use it for their own purposes.
All third parties with whom 51jili shares personal data are required to maintain appropriate data security standards and are prohibited from using your data for any purpose other than the specific service they provide to 51jili.
7. How Long We Keep Your Data
51jili retains personal data only as long as necessary for the purposes it was collected for, subject to legal retention obligations:
- Active account data: Retained for the full duration of your 51jili account and for a period of five (5) years after account closure.
- Transaction records: Retained for a minimum of seven (7) years in compliance with Philippine AMLA and tax record-keeping requirements.
- KYC documents: Retained for five (5) years after the last transaction or account closure, whichever is later.
- Customer support records: Retained for three (3) years from the date of the interaction, unless the matter relates to an ongoing dispute or investigation.
- Marketing consent records: Retained for as long as you hold an account plus one (1) year, as proof of consent.
After applicable retention periods expire, your data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.
8. How We Protect Your Data
51jili implements technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These measures include:
- TLS encryption: All data transmitted between your device and the 51jili platform travels over encrypted HTTPS connections. Data in transit is protected at the network level.
- Encrypted data storage: Sensitive personal data — including identity documents and financial details — is stored using encryption at rest. Database access requires authenticated authorisation.
- Access controls: Internal access to personal data is restricted on a need-to-know basis. Staff members handling sensitive data are subject to confidentiality obligations and undergo data privacy training.
- Password hashing: Account passwords are never stored in plain text. They are hashed using industry-standard cryptographic functions.
- Fraud monitoring systems: Automated monitoring tools scan for unusual activity patterns that may indicate unauthorised access or account compromise.
- Regular security reviews: 51jili conducts periodic internal security reviews and, where applicable, engages external security assessors to evaluate our infrastructure.
Your role in security: No security system is completely impenetrable. You have a responsibility to keep your 51jili login credentials confidential and to notify us immediately at support@51jili.best if you believe your account has been accessed without authorisation.
9. Cookies and Tracking Technologies
51jili uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience. When you visit https://51jili.best, the following types of technologies may be active:
| Cookie Type |
Purpose |
Can Be Disabled? |
| Strictly Necessary |
Required for login sessions, account security, and basic platform functionality |
No — disabling these breaks core functionality |
| Functional |
Remembers your language preferences, game settings, and platform customisations |
Yes, via browser settings |
| Analytics |
Collects anonymised data on page visits, feature usage, and session durations to help improve the platform |
Yes, via browser settings |
| Security |
Detects suspicious activity, bot traffic, and fraud attempts |
No — required for platform security |
You can control cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that disabling functional or analytics cookies may affect your experience on 51jili but will not prevent you from accessing your account. 51jili does not use third-party advertising cookies or cross-site tracking technologies.
10. Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 51jili. To exercise any of these rights, contact us at support@51jili.best with your account username and a description of your request. We will respond within 15 business days.
1
Right to Be Informed
You have the right to know what personal data 51jili holds about you, how it is collected, how it is used, and who it is shared with. This Privacy Policy is our primary mechanism for fulfilling this right.
2
Right to Access
You may request a copy of the personal data 51jili holds about your account, including your profile information, transaction history, and gaming activity records. We will provide this in a readable format.
3
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. For basic account information, you can update this directly in your 51jili account settings.
4
Right to Erasure
You may request deletion of your personal data subject to applicable legal retention obligations. We cannot erase data that we are legally required to retain (such as transaction records under AMLA). Erasure requests trigger account closure.
5
Right to Object
You have the right to object to the processing of your personal data for marketing or profiling purposes. You may opt out of marketing communications at any time through your account settings or by contacting support.
6
Right to Data Portability
You may request a structured, machine-readable copy of the personal data you provided to 51jili, in formats such as CSV. This right applies to data processed on the basis of your consent or a contract with you.
7
Right to File a Complaint
If you believe 51jili has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so we can attempt to resolve any issue directly.
8
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before the withdrawal. Contact support@51jili.best to initiate a consent withdrawal for any specific processing activity.
11. Children's Privacy
The 51jili platform is strictly for players aged 21 and above, as required by Philippine gaming law. 51jili does not knowingly collect personal data from any person under 21 years of age. If we discover or receive credible information that an account belongs to a person under the minimum age, the account will be immediately suspended and all associated personal data will be deleted, except where retention is required for regulatory reporting.
If you are a parent or guardian and believe your child has created an account on 51jili, please contact us at support@51jili.best immediately so we can take action.
12. Third-Party Links and Services
The 51jili platform does not contain links to external third-party websites. All navigation and functionality stays within the 51jili domain. However, third-party services that power parts of the platform — such as payment processors and game software providers — operate under their own privacy policies. When you complete a GCash or Maya transaction, for example, you are also subject to that provider's privacy practices for the portion of the transaction they handle. 51jili has no control over and takes no responsibility for the privacy practices of these independent service providers beyond the data processing agreements we require them to sign.
13. Updates to This Privacy Policy
51jili may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material updates, we will revise the "Last Updated" date at the top of this page. For significant changes, we will notify registered players via email or in-platform notification where practicable.
Continued use of the 51jili platform after any changes are posted constitutes your acknowledgement of the updated policy. We recommend reviewing this page periodically to stay informed about how 51jili handles your personal data.
14. Contact Us and Data Queries
If you have any questions, concerns, or requests related to this Privacy Policy or the personal data 51jili holds about you, please reach out through the following channel:
Data Privacy Contact
Email: support@51jili.best
Include your 51jili username and a brief description of your query or request. We aim to respond within 15 business days for standard requests and within 72 hours for urgent security concerns.
For complaints that cannot be resolved directly with 51jili, you may contact the National Privacy Commission of the Philippines through official government channels.
